A penchant for teamwork
By
Penelope Trunk, Globe Correspondent
Published on October 16, 2005
See
this article in BostonWorks.com ››
A defining trait of Generation Y is the penchant, and talent,
for working in teams.
Brothers Enzo Marchio and Johnny Marchio and their cousin Antonio
DeFabritiis are equal owners of Enzo & Co., a Newbury Street
hair salon, and they are a good example of this team mentality.
Unlike entrepreneurs of the past, who were often loners uncomfortable
functioning in a larger organization, these three would never
think of going it alone.
''Everything is easier if we work as a team,'' DeFabritiis says.
''This is how we were brought up.''
Being part of a team is the best way for today's new workers
to get interesting high-level jobs. Even though reams of research
show the effectiveness of teams in the workplace, baby boomer
management has had a tough time with implementation.
Bruce Tulgan, founder of Rainmaker Thinking and co-author of
''Managing Generation Y,'' explains that there was a big shift
in parenting, teaching, and counseling in the mid-1980s because
of research in childhood self-esteem. ''These kids are very well-versed
in getting along with others, collaboration skills, feeling part
of a team, and having good communication skills,'' he said.
Teams appeal to young workers because they have no interest
in boring or ancillary workplace tasks, even at the entry level.
Well-constructed teams provide an opportunity to be a decision
maker and a key contributor early in one's career.
''Generation Y-ers like teams because they are pulled out of
the hierarchical structure,'' Tulgan said. ''On a team, it's
not about what is your experience, but what can you do today.''
Older, more experienced workers are more comfortable in hierarchies,
especially since they are most likely to be on top. Often, Tulgan
says, the idea of a corporate team is meaningless. ''People just
change the sign on the door from human resources department to
human resources team,'' he said.
Jeff Snipes, chief executive of Ninth House, an online learning,
leadership development, and employee training firm, says a hierarchical,
leader-oriented team was appropriate for earlier generations.
''Traditionally, if you worked up ranks for 20 years and all
the employees were local, then you could know all the functions
of the workplace,'' he said.
''Then you could lead by barking orders. But today, everything
moves too fast and the breadth of competency necessary to do
something is too vast.''
Competency-based teams, where everyone comes to the group with
a different skill and work together on a specific project to
build something bigger than themselves, are the most effective.
On these teams, everyone is an important decision maker and is
able to make a difference.
Snipes suggests that you ask the following questions of a company
you're considering to make sure they use this sort of team. (Note
to managers: Ask yourself how you'd answers these questions.
You need good answers if you're going to attract good workers
in the coming years.)
- What sort of talent development does the company provide?
A company committed to team leadership trains people to do
it.
- Is diversity a priority? When it comes to teams, diverse
input leads to more effective outcomes. Diversity is important
not only in terms of race and culture but in terms of the way
people think.
- Is there a reward system in place for teams? If a company
rewards only individual achievements, then individuals will
have less incentive to make teams work.
But let's be real.
Not everyone can stomach working on a team.
''There will always be some people who feel constrained being
part of a group,'' says Kerry Sulkowicz, founder of the Boswell
Group and adviser to CEOs on the psychological aspects of management.
''There are different types of
personalities, and it's not as simple as being part of a generation.''
Sulkowicz says to think of it as a spectrum: Everyone needs
time alone, but some people need very little and some people
need a lot. For those of you who don't do your best work in teams,
take solace in the fact that baby boomers still run the workplace,
and they're not big on teams, either.
Penelope Trunk can be reached at penelope@penelopetrunk.com |