Shrinks seek bigger payday
via executive coaching
By Samantha Marshall
Published on March 13, 2006
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When New York University psychology student
Elizabeth Hutton graduated from Baylor University two years ago,
she considered two options: spend the next seven years studying
to be a clinical psychologist, or do a two-year graduate program
that would launch her into a career as an executive coach.
The decision was easy.
"Being a clinician is a hard life," says Ms. Sutton. "I'd
rather be able to pay off my student loans and work in a place
where I can have a lot of influence.
More than ever, young graduates and even established psychologists
are rejecting careers in traditional therapy as health insurers
put the squeeze on mental health reimbursements and patients
choose Prozac over couch time. Instead, they are moving to corporate
settings where they can charge up to $10,000 a day, far more
than they can earn as a traditional therapist.
Of course, some worry that psychologists unfamiliar with the
business world might blur the line between personal therapy and
career development in this largely unregulated industry.
Still, New York, long overpopulated with psychologists, is a
mecca for the booming field. Demand for services, which include
individual career counseling and staff motivation, is being fueled
by businesses' awareness of the importance of an emotionally
healthy workplace in the aftermath of Sept. 11, corporate scandals
and downsizing.
"A lot of businesses have budgets for executive coaching
these days," says Aliza Herzberg, an employment lawyer and
partner at Morea & Schwartz who often refers clients to
executive coaches trained in psychology.
Over the last five years, the number of people entering and graduating
from New York University's industrial and organizational psychology
program has doubled, with many established psychologists also
taking classes. The applied psychology program at NYU's Steinhardt
School of Education, which offers similar training, saw applications
jump 37% in 2005, compared with 2004. Ranks of professional organizations
are also swelling, with as many as 100 professionals now attending
monthly meetings at Metropolitan New York Association of Applied
Psychology, about 40% more than two years ago.
Helping them get in touch
Time Warner, Verizon and Sony are just a handful of the top corporations
that have hired workplace psychologists to help managers get
in touch with their emotional side, say executive coaches who
have worked with those companies.
"This is a booming industry," says Richard Wexler,
president-elect of the New York State Psychological Association's
industrial organization personnel division.
Demand is coming from companies that, in the wake of so many
corporate scandals, are more aware of the impact of a chief executive's
personality and the importance of ethical behavior in offices
and boardrooms. The events of Sept. 11, which had a profound
effect on many in the workplace, also made bosses more receptive
to the idea of bringing psychologists on site. The fact that
managers are more overworked and have less time to listen to
employees also creates a need for more psychological services.
"There's much greater acceptance of the fact that work is
personal and therefore psychological," says Kerry Sulkowicz,
a psychiatrist and founder of Manhattan consulting firm The Boswell
Group.
Dr. Sulkowicz, who writes a column called "Corporate Shrink" for Fast
Company, just added four psychologists as principals to
The Boswell Group's existing team of three to keep up with the
needs of about 45 active corporate clients, including about 15
Fortune 500 firms.
Standards needed
The boom has its downside. The executive coaching field has been
growing so fast that Mr. Wexler, a psychologist who has helped
more than 100 fellow professionals make the transition to office
work, has formed a committee to help establish standards for
this unregulated industry.
"There are a lot of charlatans coming into this area," he
says.
Currently, almost anyone can fashion him- or herself into an
executive coach. The job involves anything from helping human
resource departments with feedback on 360-degree job performance
reviews to making personality assessments during the recruitment
process or helping managers build a more productive work environment.
But a psychologist making the jump from couch to coaching needs
to be seasoned in business and has to understand the fine line
between private therapy and coaching with a more practical business
aim. An executive's angst about being a middle child might come
out in the course of a session, for example, but such personal
information should never be disclosed to his colleagues or bosses.
"I could see a potential lawsuit arising with a green coach," says
Ms. Herzberg, the attorney.
Psychologists say that their training in ethics and doctor/patient
privilege makes them less likely than others in the executive
coaching field to cross the line.
"I keep focused on the specific business results," says
Dan Fisher, a clinically trained psychologist and managing partner
in Fisher Rock Consulting who refers executives elsewhere if
he thinks they need more personal counseling. "I'm not there
to do therapy."
Comments? SMarshall@crain.com
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