| VIEWPOINT: Chairman’s
Style
Governs
Board Dynamics
By Kerry Sulkowicz, M.D. and
Jack O'Kelley, III
Published on Fall 2003
Audit committees occupy center stage in the
wake of corporate scandals and the resulting reforms brought
on by Sarbanes-Oxley. With significantly increased responsibility
to oversee the accuracy of corporate financial reporting, audit
committees are understandably nervous these days. Although they
have always been critically important in corporate governance,
these committees are now feeling the glare of governmental and
public scrutiny like never before. This newly intensified public
role is resulting in new organizational as well as psychological
challenges that need to be understood and addressed.
As a consultant to CEO's and directors on issues involving boardroom
dynamics and relations between boards and senior management,
I've seen close up the organizational and psychological stresses
confronting the audit committee. These stresses can result in
a wide range of potential dangers that the audit committee and
the full board needs to be sensitive to in order for the audit
committee to effectively meet its charter mandate.
One danger is the possibility that audit committees will become
paralyzed by this increased scrutiny, fearful that any move they
make will be watched and criticized. In the name of accountability,
they run the risk of becoming overly conservative in their oversight
role, and even inhibiting the management team from taking reasonable
risks and being creative – albeit in a legal way.
The newly mandated role of the “audit committee financial
expert” is also fraught with psychological pitfalls. While
some audit committees have sorely needed a dose of rigor and
expertise, they now might invest undue power in the person who
holds this role. The “audit committee financial expert” is
in danger of becoming viewed as the ultimate authority who will
keep the company honest, despite the fact that this unenviable
expectation far exceeds what any one individual can do. Will
the expert acquire so much authority that he becomes cast in
an unfortunate power struggle with the CFO or the CEO? And could
the “audit committee financial expert” become the
object of envy and competition from other board members, or diminish
the role of the chairman?
Various factors might account for the apparent laxity of some
audit committees in the past. Members of audit committees are
human, and subject to all the natural forces of group dynamics
that can be expected under these circumstances. When you have
a personal stake in believing that something you are overseeing
is being done right, there is an expectable pull either to be
extremely cautious and scrupulous, or to not look very deeply
at all. We may veer towards the latter in circumstances where
the prevailing culture is one that rewards conformity and cohesiveness
rather than open debate and dissent. Reports provided by management,
internal audit and the external auditors may be accepted a bit
too much on faith, and there might be an unspoken peer pressure
to gloss over questions they might otherwise be pursued. Retaining
membership in an “exclusive club” by not making waves,
can become more important than doing what is right.
Audit committees are like the chaperone on the high school trip:
they're supposed to keep an eye on the occasionally unruly kids,
but they also know that it's a perennial struggle to get a close
enough, real-time view. Neither Sarbanes-Oxley, nor any other
rule-based approach, can guarantee that audit committees will
catch every misdeed.
A real danger is the potential view of these committees as saviors.
But just as audit committees are at risk of being blamed, they
are also at risk for being seen as knights on white horses. This
view may lead to some members acquiring an exaggerated sense
of their own importance. What about the relationship between
the audit committee and the larger board? Will audit committees
now acquire more influence and power, and inadvertently disempower
the board as a whole? Will members of the audit committee be
envied for their power, or pitied for the weight of their increased
responsibility? Will board members be reluctant to serve on audit
committees? And what about the prospects for tension between
the “audit committee financial expert” and other
members of the audit committee, the board or management?
While there are no easy answers to these questions, the best
way for audit committees to avoid the pitfalls is to be alert
to their possibility in the first place, and to frequently examine
and reflect on their performance as individuals and as a group.
This might include a formal self-evaluation, an approach now
being adopted by many companies based on proposals from the NYSE,
seeking more constructive feedback from management and the board,
or the use of external consultants on organizational dynamics.
Audit Committees are facing a time of tremendous change with
increased pressures to meet ever higher expectations; and with
increased responsibility comes the opportunity to make a difference.
There is no formula for audit committee success, but ongoing
vigilance and heightened awareness to the organizational dynamics
and psychological dimensions of their roles can strengthen an
audit committees functioning and help insure that they continue
upholding the highest standards of accountability.
Kerry J. Sulkowicz, M.D., founder of
The Boswell Group LLC in New York City, advises senior executives
and boards of directors on psychological aspects of management
and governance. He also writes the “Corporate Shrink” column
for Fast Company magazine, and can be reached at 1-212-737-1542
or kjs@boswellgroup.com.
|