The Id,
The Ego, and The Office

IS YOUR WORKPLACFE DYSFUNCTIONAL? SOME CORPORATE CONSULTANTS ARE
APPLYING PSYCHOLANALYSIS TO GET AT THE ROOT OF THOSE BAD VIBES. RICHARD
PANEK LISTENS IN.
Published
on July 2003
It’s the corner office, of course. It
belongs to the founder and owner of the firm, a man who has long
indulged a reputation for running his engineering supply business
with unyielding authority—at least until now. Now he’s
yielded his authority, all right: He suffered a stroke that has
cost him his speech and possibly his mind. Knowingly or not,
he has left his three daughters in charge of the family business.
Just how difficult their task is going to be becomes clear to
one visitor after he examines the adornments on the office wall
and sees three telling pieces of evidence: the daughters’ high
school diplomas.
“He treated his daughters as these possessions ,” says
Kerry J. Sulkowicz, MD, the New York corporate consultant the
family hired to help them through this transition. “He
always thought more about how they would grow up to serve him,
rather than helping them develop into independent, free women.”
Where others might see a sentimental gesture—a father’s
pride in his daughters’ accomplishments— Sulkowicz
senses something more sinister. And if his interpretation seems
somewhat Freudian, that’s because it is. Sulkowicz is a
psychoanalyst.
The situation in this case is literally a family matter, but
Sulkowicz has found in his corporate practice that business conflicts
always carry a certain primal association. And so they should,
he argues, since a business setting is simply the breakfast table
writ large: the over- (or under-) demanding patriarch, the under-
(or over-) rewarding maternal figure, and, always, the minions
who can’t help but regard the authority figures in the
corner office with the same sort of ambivalence they still associate
with the all-powerful parents of their own childhood—and
who therefore, well, act out.
Sulkowicz isn’t the only psychoanalyst to take the lessons
of the couch and apply them to the boardroom or cubicle. As psychopharmacology
and managed care began costing them clients in the 1990s, some
analysts sought an alternative way to ply their trade. They found
it at the heart—or in the psyche, anyway—of the economic
boom. In 1996, about 10 members of the American Psychoanalytic
Association formed what became the Committee on Corporate and
Organizational Consulting. Today that committee has tripled in
size.
© 2003 Hachette Filipacchi Media U.S., Inc
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